Legal

Terms and Conditions

Last Updated: March 15, 2026

PurkPack - Terms and Conditions for the Online Sale of Goods and Services

1. Your Rights and Obligations

(a) THIS DOCUMENT CONTAINS VERY IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, AS WELL AS CONDITIONS, LIMITATIONS, AND EXCLUSIONS THAT MIGHT APPLY TO YOU. PLEASE READ IT CAREFULLY.

(b) THESE TERMS REQUIRE THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS.

(c) BY PLACING AN ORDER FOR PRODUCTS OR SERVICES FROM THIS WEBSITE, OR BY USING THIS WEBSITE AND ITS SERVICES, YOU AFFIRM THAT YOU ARE OF LEGAL AGE TO ENTER INTO THIS AGREEMENT, AND YOU ACCEPT AND ARE BOUND BY THESE TERMS AND CONDITIONS. YOU AFFIRM THAT IF YOU PLACE AN ORDER OR USE THE SERVICE ON BEHALF OF AN ORGANIZATION OR COMPANY, YOU HAVE THE LEGAL AUTHORITY TO BIND ANY SUCH ORGANIZATION OR COMPANY TO THESE TERMS AND CONDITIONS.

(d) YOU MAY NOT ORDER OR OBTAIN PRODUCTS OR SERVICES FROM THIS WEBSITE IF YOU (A) DO NOT AGREE TO THESE TERMS, (B) ARE NOT THE OLDER OF (i) AT LEAST 18 YEARS OF AGE OR (ii) LEGAL AGE TO FORM A BINDING CONTRACT WITH PURKPACK, OR (C) ARE PROHIBITED FROM ACCESSING OR USING THIS WEBSITE OR ANY OF THIS WEBSITE'S CONTENTS, GOODS, OR SERVICES BY APPLICABLE LAW.

(e) These terms and conditions (these "Terms") apply to the purchase and sale of products and services through Purkpack.com (the "Site") and to all use of the Site and its services. These Terms are subject to change by PurkPack (referred to as "us," "we," or "our" as the context may require) without prior written notice at any time, in our sole discretion. Any changes to the Terms will be in effect as of the "Last Updated" date referenced above. You should review these Terms before purchasing any product or service or using any feature available through this Site. Your continued use of this Site after the "Last Updated" date will constitute your acceptance of and agreement to such changes.

(f) These Terms are an integral part of the Website Terms of Use that apply generally to the use of our Site. You should also carefully review our Privacy Policy before placing an order for products or services or using any features through this Site (see Section 16).

2. Description of Service

PurkPack provides weather-based safety recommendations and gear suggestions for dog owners. The service includes real-time weather data, pavement temperature estimates, activity recommendations based on dog profiles, and a curated product catalog. All information is provided for general informational purposes only.

3. Not Veterinary or Professional Advice

The recommendations provided by PurkPack, including safety ratings, activity suggestions, and gear recommendations, are generated algorithmically based on weather data and general pet safety guidelines. THEY DO NOT CONSTITUTE VETERINARY ADVICE, MEDICAL GUIDANCE, OR PROFESSIONAL CONSULTATION. Always consult a qualified veterinarian for health-related decisions about your pet. You assume full responsibility for any decisions made based on information provided by this service.

4. Weather Data Accuracy

Weather data is sourced from third-party providers. PurkPack does not guarantee the accuracy, completeness, or timeliness of any weather data. Pavement temperature calculations are estimates based on ambient conditions and may not reflect actual surface temperatures. You should independently verify conditions before taking your dog outdoors in extreme weather.

5. Order Acceptance and Cancellation

You agree that your order is an offer to buy, under these Terms, all products and services listed in your order. All orders must be accepted by us, or we will not be obligated to sell the products or services to you. We may choose not to accept orders at our sole discretion, even after we send you a confirmation email with your order number and details of the items you have ordered.

6. Prices and Payment Terms

(a) All prices, discounts, and promotions posted on this Site are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Price increases will only apply to orders placed after such changes. Posted prices do not include taxes or charges for shipping and handling. All such taxes and charges will be added to your merchandise total and will be itemized in your shopping cart and your order confirmation email. We strive to display accurate price information; however, we may, on occasion, make inadvertent typographical errors, inaccuracies, or omissions related to pricing and availability. We reserve the right to correct any errors, inaccuracies, or omissions at any time and to cancel any orders arising from such occurrences.

(b) We may offer, from time to time, promotions on the Site that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.

(c) Terms of payment are within our sole discretion and, unless otherwise agreed by us in writing, payment must be received by us before we accept an order. You represent and warrant that (i) the payment information you supply to us is true, correct, and complete, (ii) you are duly authorized to use such payment method for the purchase, (iii) charges incurred by you will be honored by your payment provider, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any, regardless of the amount quoted on the Site at the time of your order.

7. Shipments, Delivery, Title, and Risk of Loss

(a) We will arrange for shipment of the products to you. Please check the individual product page for specific delivery options. You will pay all shipping and handling charges specified during the ordering process. Shipping and handling charges are reimbursement for the costs we incur in the processing, handling, packing, shipping, and delivery of your order.

(b) Title and risk of loss pass to you upon our transfer of the products to the carrier. Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments.

8. Returns and Refunds

Except for any products designated on the Site as final sale or non-returnable, we will accept a return of products for a refund of your purchase price, less the original shipping and handling costs, provided such return is made within 30 days of delivery with valid proof of purchase and provided such products are returned in their original condition. To return products, you must contact us through the contact options provided on the Site to obtain a Return Merchandise Authorization ("RMA") number before shipping your product. No returns of any type will be accepted without an RMA number.

You are responsible for all shipping and handling charges on returned items unless otherwise specified. You bear the risk of loss during shipment. We therefore strongly recommend that you fully insure your return shipment against loss or damage and that you use a carrier that can provide you with proof of delivery for your protection.

Refunds are processed within approximately seven (7) business days of our receipt of your merchandise. Your refund will be credited back to the same payment method used to make the original purchase on the Site.

For defective products, please refer to the manufacturer's warranty (see Section 9) included with the product or as detailed in the product's description on our Site.

9. Manufacturer's Warranty and Product Disclaimers

(a) We do not manufacture or control all of the products offered on our Site. The availability of products through our Site does not indicate an affiliation with or endorsement of any product or manufacturer. Accordingly, we do not provide any warranties with respect to third-party products offered on our Site. However, such products may be covered by the manufacturer's warranty as detailed in the product's description on our Site and included with the product. To obtain warranty service for defective products, please follow the instructions included in the manufacturer's warranty.

(b) ALL PRODUCTS OFFERED ON THIS SITE ARE PROVIDED "AS IS" AND WE MAKE NO WARRANTIES WHATSOEVER WITH RESPECT TO THE PRODUCTS OFFERED ON THIS SITE, INCLUDING, WITHOUT LIMITATION, ANY (A) WARRANTY OF MERCHANTABILITY; (B) WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE; OR (C) WARRANTY AGAINST INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS OF A THIRD PARTY; WHETHER EXPRESS OR IMPLIED BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE, OR OTHERWISE.

(c) WE MAKE NO WARRANTIES WHATSOEVER WITH RESPECT TO THE SERVICES OFFERED ON THIS SITE, INCLUDING WEATHER DATA, SAFETY RECOMMENDATIONS, PAVEMENT TEMPERATURE ESTIMATES, AND ACTIVITY SUGGESTIONS. ALL WARRANTIES WITH RESPECT TO THE SERVICES, EXPRESS AND IMPLIED, ARE EXPRESSLY DISCLAIMED.

(d) SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.

(e) YOU AFFIRM THAT WE SHALL NOT BE LIABLE, UNDER ANY CIRCUMSTANCES, FOR ANY BREACH OF WARRANTY CLAIMS OR FOR ANY DAMAGES ARISING OUT OF THE MANUFACTURER'S FAILURE TO HONOR ITS WARRANTY OBLIGATIONS TO YOU.

10. User Accounts and Dog Profiles

You may create and manage dog profiles within the application. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You are also responsible for the accuracy of the information you provide, including breed, age, size, and health information for your dog profiles. PurkPack uses this data to personalize safety recommendations.

User account data, authentication, and dog profile information are stored and managed through our infrastructure providers. By using PurkPack, you acknowledge that your data may be processed and stored by third-party service providers in accordance with their respective terms of service and privacy policies.

11. Email Communications

PurkPack uses MailChimp to manage email communications, including newsletters and service-related notifications. By providing your email address and opting in to communications, you consent to receiving emails through MailChimp's platform. You may unsubscribe at any time using the unsubscribe link provided in each email. Your email address and related data will be processed in accordance with MailChimp's (Intuit) terms of service and privacy policy.

12. Acceptable Use

You agree not to:

Use the service for any unlawful purpose or in violation of any applicable laws or regulations
Attempt to reverse-engineer, decompile, disassemble, or otherwise attempt to derive the source code of any part of the application
Interfere with or disrupt the service, servers, or networks connected to the service
Scrape, harvest, or collect data from the service through automated means without prior written permission
Impersonate any person or entity, or falsely state or misrepresent your affiliation with a person or entity
Upload, transmit, or distribute any viruses, malware, or other harmful code
Attempt to gain unauthorized access to any portion of the service or any systems or networks connected to the service
Use the service in any manner that could damage, disable, overburden, or impair the service

13. Goods Not for Resale or Export

You represent and warrant that you are buying products or services from the Site for your own personal or household use only, and not for resale or export. You further represent and warrant that all purchases are intended for final delivery to locations within the United States.

14. Intellectual Property

All content on PurkPack, including but not limited to text, graphics, logos, icons, images, audio clips, software, and the compilation thereof, is the property of PurkPack or its content suppliers and is protected by applicable intellectual property laws, including copyright and trademark laws. You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any content without prior written permission from PurkPack.

15. Limitation of Liability

(a) IN NO EVENT SHALL PURKPACK BE LIABLE TO YOU OR ANY THIRD PARTY FOR CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR ENHANCED DAMAGES, LOST PROFITS OR REVENUES OR DIMINUTION IN VALUE, ARISING OUT OF, OR RELATING TO, AND/OR IN CONNECTION WITH ANY BREACH OF THESE TERMS, REGARDLESS OF (A) WHETHER SUCH DAMAGES WERE FORESEEABLE, (B) WHETHER OR NOT WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND (C) THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT, OR OTHERWISE) UPON WHICH THE CLAIM IS BASED.

THIS LIMITATION APPLIES TO, BUT IS NOT LIMITED TO, DAMAGES ARISING FROM:

Your use of or inability to use the service
Any inaccuracies in weather data, safety recommendations, or pavement temperature estimates
Any injury or harm to you, your pets, or third parties resulting from reliance on information provided by the service
Any third-party products purchased based on recommendations from or through the service
Unauthorized access to or alteration of your transmissions or data
Any interruption, suspension, or termination of the service
Any bugs, viruses, or other harmful code that may be transmitted to or through the service by any third party

(b) OUR SOLE AND ENTIRE MAXIMUM LIABILITY, FOR ANY REASON, AND YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY CAUSE WHATSOEVER, SHALL BE LIMITED TO THE ACTUAL AMOUNT PAID BY YOU FOR THE PRODUCTS AND SERVICES YOU HAVE ORDERED THROUGH OUR SITE.

(c) The limitation of liability set forth in Section 15(b) shall not apply to (A) liability resulting from our gross negligence or willful misconduct and (B) death or bodily injury resulting from our acts or omissions.

16. Privacy

We respect your privacy and are committed to protecting it. Our Privacy Policy governs the processing of all personal data collected from you in connection with your purchase of products or services through the Site and your use of the Site's features. User data, including account information and dog profiles, is stored and managed through third-party services. Location data requested for weather lookups is used solely for retrieving weather information.

17. Third-Party Services

PurkPack relies on third-party services to operate. These services have their own terms of use, privacy policies, and data handling practices. PurkPack is not responsible for the practices, content, availability, or policies of third-party services. Your use of PurkPack constitutes acknowledgment that your data may be processed by these providers. Any disruption or change in these third-party services may affect PurkPack's functionality, and PurkPack shall not be liable for any such impact.

18. Indemnification

You agree to indemnify, defend, and hold harmless PurkPack and its owners, operators, affiliates, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or related to your use of the service, your violation of these Terms, or your violation of any rights of any third party.

19. Force Majeure

We will not be liable or responsible to you, nor be deemed to have defaulted or breached these Terms, for any failure or delay in our performance under these Terms when and to the extent such failure or delay is caused by or results from acts or circumstances beyond our reasonable control, including, without limitation, acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion or hostilities (whether war is declared or not), terrorist threats or acts, riot or other civil unrest, national emergency, revolution, insurrection, epidemic, pandemic, lockouts, strikes or other labor disputes (whether or not relating to our workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, telecommunications breakdown, or power outage.

20. Modifications to Terms

PurkPack reserves the right to modify these Terms and Conditions at any time at its sole discretion. Changes will be effective immediately upon posting to the Site. The "Last Updated" date at the top of this document will be updated to reflect the date of the most recent revision. You should review these Terms before purchasing any product or service available through this Site. Your continued use of this Site after the "Last Updated" date will constitute your acceptance of and agreement to such changes. If you do not agree to the revised Terms, you must discontinue use of the service.

21. Modifications to Service

PurkPack reserves the right to modify, suspend, or discontinue any part of the service, temporarily or permanently, at any time without prior notice or liability. PurkPack shall not be liable to you or any third party for any modification, suspension, or discontinuance of the service.

22. Termination

PurkPack reserves the right to terminate or suspend your access to the service, without prior notice or liability, for any reason, including but not limited to a breach of these Terms. Upon termination, your right to use the service will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

23. Governing Law and Jurisdiction

This Site is operated from the United States. All matters arising out of or relating to these Terms are governed by and construed in accordance with the internal laws of the State of New York without giving effect to any choice or conflict of law provision or rule (whether of the State of New York or any other jurisdiction) that would cause the application of the laws of any jurisdiction other than those of the State of New York.

24. Dispute Resolution and Binding Arbitration

(a) YOU AND PURKPACK ARE AGREEING TO GIVE UP ANY RIGHTS TO LITIGATE CLAIMS IN A COURT OR BEFORE A JURY, OR TO PARTICIPATE IN A CLASS ACTION OR REPRESENTATIVE ACTION WITH RESPECT TO A CLAIM. OTHER RIGHTS THAT YOU WOULD HAVE IF YOU WENT TO COURT MAY ALSO BE UNAVAILABLE OR MAY BE LIMITED IN ARBITRATION.

ANY CLAIM, DISPUTE, OR CONTROVERSY (WHETHER IN CONTRACT, TORT, OR OTHERWISE, WHETHER PRE-EXISTING, PRESENT, OR FUTURE, AND INCLUDING STATUTORY, CONSUMER PROTECTION, COMMON LAW, INTENTIONAL TORT, INJUNCTIVE, AND EQUITABLE CLAIMS) BETWEEN YOU AND US ARISING FROM OR RELATING IN ANY WAY TO YOUR PURCHASE OF PRODUCTS OR SERVICES THROUGH THE SITE, OR YOUR USE OF THE SITE AND ITS SERVICES, WILL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION.

(b) The arbitration will be administered by the American Arbitration Association ("AAA") in accordance with the Consumer Arbitration Rules (the "AAA Rules") then in effect, except as modified by this Section 24. (The AAA Rules are available at www.adr.org or by calling the AAA at 1-800-778-7879.) The Federal Arbitration Act will govern the interpretation and enforcement of this section.

The arbitrator will have exclusive authority to resolve any dispute relating to arbitrability and/or enforceability of this arbitration provision, including any unconscionability challenge or any other challenge that the arbitration provision or the agreement is void, voidable, or otherwise invalid. The arbitrator will be empowered to grant whatever relief would be available in court under law or in equity. Any award of the arbitrator(s) will be final and binding on each of the parties and may be entered as a judgment in any court of competent jurisdiction.

(c) You may elect to pursue your claim in small-claims court rather than arbitration if you provide us with written notice of your intention to do so within 60 days of your purchase. The arbitration or small-claims court proceeding will be limited solely to your individual dispute or controversy.

(d) You agree to an arbitration on an individual basis. In any dispute, NEITHER YOU NOR PURKPACK WILL BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS BY OR AGAINST OTHER CUSTOMERS IN COURT OR ARBITRATION OR OTHERWISE PARTICIPATE IN ANY CLAIM AS A CLASS REPRESENTATIVE, CLASS MEMBER, OR IN A PRIVATE ATTORNEY GENERAL CAPACITY. The arbitral tribunal may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding. The arbitral tribunal has no power to consider the enforceability of this class arbitration waiver and any challenge to the class arbitration waiver may only be raised in a court of competent jurisdiction.

If any provision of this arbitration agreement is found unenforceable, the unenforceable provision will be severed, and the remaining arbitration terms will be enforced.

25. Assignment

You will not assign any of your rights or delegate any of your obligations under these Terms without our prior written consent. Any purported assignment or delegation in violation of this Section is null and void. No assignment or delegation relieves you of any of your obligations under these Terms.

26. No Third-Party Beneficiaries

These Terms do not and are not intended to confer any rights or remedies upon any person other than you.

27. Notices

(a) To You. We may provide any notice to you under these Terms by (i) sending a message to the email address you provide or (ii) by posting to the Site. Notices sent by email will be effective when we send the email, and notices we provide by posting will be effective upon posting. It is your responsibility to keep your email address current.

(b) To Us. To give us notice under these Terms, you must contact us through the contact options provided on the PurkPack website. Notices provided by personal delivery will be effective immediately. Notices provided by overnight courier will be effective one business day after they are sent. Notices provided by registered or certified mail will be effective three business days after they are sent.

28. Severability

If any provision of these Terms is invalid, illegal, void, or unenforceable, then that provision will be deemed severed from these Terms and will not affect the validity or enforceability of the remaining provisions of these Terms.

29. Waiver

The failure by us to enforce any right or provision of these Terms will not constitute a waiver of future enforcement of that right or provision. The waiver of any right or provision will be effective only if in writing and signed by a duly authorized representative of PurkPack.

30. Entire Agreement

These Terms, our Privacy Policy, and any other legal notices or policies published by PurkPack on the Site will be deemed the final and integrated agreement between you and us on the matters contained in these Terms and supersede all prior agreements, understandings, negotiations, and discussions, whether oral or written.

31. Contact

If you have questions, concerns, or feedback regarding these Terms and Conditions, please reach out through the contact options provided on the PurkPack website.